Frequently Asked Questions
Everything you need to know about our writing-inspired collection.
What is the typical shipping timeframe for orders?
Standard shipping usually takes 3-7 business days within the continental United States. International shipping times vary by location, typically ranging from 10-21 business days.
What is your return policy for stationery and accessories?
We offer a 30-day return policy for most unused and unopened items. Please ensure the original packaging is intact to qualify for a full refund.
Do you offer international shipping?
Yes, we ship our products worldwide. Please note that customs fees and import duties may apply depending on your country's regulations and are the responsibility of the customer.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order once it has been placed?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are your paper products sustainably sourced?
Quality and ethics are important to us. We prioritize working with suppliers who use FSC-certified paper and eco-friendly manufacturing processes whenever possible.